Why Should Businesses Use a Salesforce Messaging Platform for Customer Interaction?
4 Mar, 2025
Firms have a demand for a quick, reliable communication channel from clients. The traditional ones, such as emails and phone calls, might be slow or very ineffective. A Salesforce messaging platform provides a more direct and efficient means than having to go around all those.
360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. Seven other communication channels built in, ready to jump to other channels. APP Enable fully-featured Telephony from Salesforce with 360 CTI to Scale call management and access a complete Salesforce call-center from anywhere.
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