Integrating a Salesforce SMS App for Efficient Customer Interaction
4 Mar, 2025
Companies need methods to interface with their customers that are fast and effective. Traditional methods of communicating through email and phone calls tend to be slow and cost-inefficient. SMS is a fast and very direct communication method for connecting with customers.
360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. Seven other communication channels built in, ready to jump to other channels. APP Enable fully-featured Telephony from Salesforce with 360 CTI to Scale call management and access a complete Salesforce call-center from anywhere.
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