Discussing Salesforce Digital Engagement for Augmented Business Communication
17 Feb, 2025
The modern digital speed requires businesses to maintain ongoing connections with customers regardless of platform variations. Through its powerful solution, Salesforce Digital Engagement allows businesses to establish interactions with their audiences across multiple communication platforms. Through Salesforce Digital Engagement, companies can deliver individualized support to customers through messaging apps, SMS, live chat, and social media services.
360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. Seven other communication channels built in, ready to jump to other channels. APP Enable fully-featured Telephony from Salesforce with 360 CTI to Scale call management and access a complete Salesforce call-center from anywhere.
Write a comment ...