If you're looking for an easy way to connect with customers through text, the 360 SMS App is a perfect solution. It brings smart Salesforce SMS, Salesforce Texting, Salesforce Chatbot, and Salesforce MMS features right into your Salesforce system. Whether you're in sales, marketing, or support, this app helps you reach your audience faster and more effectively.

Let’s break down each feature and see how it can help your business grow.

What is Salesforce SMS?

Salesforce SMS allows you to send and receive text messages directly from your Salesforce account. With the 360 SMS App, this becomes even easier and more powerful.

You can:

1. Send messages to one person or many at once.

2. Use templates for fast communication.

3. Automate text replies.

4. Keep all conversations saved under each contact.

Text messaging is quick, and people open texts much more often than emails. So, you can share updates, reminders, or offers that your customers actually read.

What is Salesforce Texting?

Salesforce Texting is all about two-way messaging. It’s not just sending texts—it’s having full conversations inside Salesforce.

The 360 SMS App helps you:

1. Chat with customers in real time.

2. Set auto-replies when you’re busy.

3. Track replies and keep all messages in one place.

You don’t need to switch between tools. Everything happens inside Salesforce. This saves time and keeps your team organized. Whether you're following up on leads, helping with support, or confirming appointments, texting makes things fast and easy.

What is Salesforce MMS?

Salesforce MMS lets you send pictures, videos, audio, or other media through your texts. With the 360 SMS App, you can send multimedia messages from Salesforce to any mobile device.

You can use MMS to:

1. Show product images or demos.

2. Send how-to videos.

3. Share documents or infographics.

Visual content gets more attention. MMS makes your messages stand out and helps customers understand your message better. It’s a great way to boost engagement and make your communication more fun and interactive.

What is Salesforce Chatbot?

Salesforce Chatbot helps you talk to your customers automatically. With the 360 SMS App, you can build chatbot that send messages, ask questions, and guide users without needing a live agent.

Here’s what you can do:

1. Collect lead info with quick chats.

2. Answer common questions 24/7.

3. Schedule meetings or follow-ups.

4. Run surveys or polls.

The chatbot works right inside Salesforce and can be connected to your SMS or WhatsApp. It’s smart, easy to set up, and saves your team a lot of time.

Why Choose the 360 SMS App?

The 360 SMS App is built to make communication inside Salesforce simple and strong. It’s trusted by businesses worldwide and works across industries like healthcare, real estate, education, retail, and more.

Here’s why people love it:

1. Easy Setup: You don’t need to be a tech expert.

2. No-Code Automation: Set up message flows without writing code.

3. Multi-Channel Support: Works with SMS, MMS, WhatsApp, and more.

4. Smart Templates: Save time with ready-to-use messages.

5. Compliance Ready: Stay safe with opt-out and consent tools.

With one app, you get texting, media sharing, automation, and chatbot—all in Salesforce.

Use Cases across Teams

For Sales Teams

1. Follow up on leads instantly.

2. Send product details via SMS or MMS.

3. Book meetings using chatbot flows.

For Marketing Teams

1. Run SMS campaigns with high open rates.

2. Use MMS to show new products or promotions.

3. Engage users with chatbot surveys.

For Support Teams

1. Answer questions fast with texting.

2. Use chatbot to handle FAQs.

3. Send images or videos for troubleshooting.

For Admins & Developers

1. Set up automation without code.

2. Connect workflows easily.

3. Use rich analytics for reports.

Real Results from Real Businesses

Companies using the 360 SMS App have seen:

1. 5x faster response times.

2. 40% more customer engagement.

3. 3x increase in lead conversion.

4. Higher customer satisfaction.

Texting is now the top choice for customer communication. And with features like MMS and chatbot, you can make your messages even more powerful.

Get Started Today with 360 SMS App

If you're ready to start using Salesforce SMS APP, Salesforce Texting, Salesforce Chatbot, or Salesforce MMS, the 360 SMS App makes it simple.

You don’t need to wait for IT support or long training. Just install the app, connect your messaging channels, and start sending smart messages right away.

Call us now at +1 (323) 641-4417 to schedule a free demo or ask any questions. Our friendly team is ready to help you grow with better communication inside Salesforce.

Final Thoughts

Customers want fast, simple, and personal messages. Emails can be missed. Calls can be ignored. But texts are opened and read. The 360 SMS App gives your team the tools to connect the smart way—through text, media, automation, and chat.

Start today and take your Salesforce communication to the next level.

Call +1 (323) 641-4417 now to get started!