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How Does Salesforce Telephony Integration with 360SMSApp Improve Customer Communication?

  • 22 Jan, 2025
Description

Salesforce Telephony and 360SMSApp together create a seamless communication platform for businesses. Telephony integrations allow you to handle calls directly within Salesforce, while 360SMSApp adds the power of SMS and WhatsApp messaging. This combination enables agents to manage calls, send follow-ups, and automate workflows from one platform.

Contact Us - 

Company Name - 360 SMS APP

Phone Number - +13236414417

Address - Village Workspaces, 11845 W Olympic Blvd, Suite Westside, Los Angeles, CA 90064

E-Mail ID - care@360smsapp.com

Website - https://360smsapp.com/

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360 SMS APP

360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. Seven other communication channels built in, ready to jump to other channels. APP Enable fully-featured Telephony from Salesforce with 360 CTI to Scale call management and access a complete Salesforce call-center from anywhere.